Terms & Conditions:
The following terms and conditions apply to all orders placed by the customer (hereinafter referred to as ”you”) with Stichting Kunstverein, hereinafter referred to as “Kunstverein”, ”us ” or ”we”.

Only persons of legal age, 18 years or older, who are not under guardianship, and are not acting in capacity as a company, can place an order.

By placing an order with us you agree to be bound by the terms and conditions set out herein (the ”Terms”). Please make sure you have read and understood the Terms before placing your order.  We reserve the right to amend these Terms from time to time without prior notice to you. The version of the Terms that will apply to your order will be those on kunstverein.nl at the time you place your order.

  1. Aquire
    Product description
    We have made every effort to ensure description and details listed on the site are accurate.

    The inclusion of any products or services on kunstverein.nl at a particular time does not imply or warrant that these products or services will be available at any time. We reserve the right to discontinue any product at any time.

    The prices displayed at kunstverein.nl include the statutory Value Added Tax but does not include a delivery charge.

    Online orders/ Conclusion of contract
    Once you have placed your order, you will receive an email confirmation. This is a legally binding agreement. If for any reason we are unable to fulfill your order, we will let you know at the earliest opportunity. If we have already received payment for such order, we will attempt to refund the applicable amount using the same method used to make the payment.

    We accept payments via iDeal, direct debit (automatic withdrawal from a Sepa-country bank account, PayPal. (Payments via credit card can also be made via Paypal) All transactions will be in Euro.

    We aim to dispatch the stocked items in 5 working days after the confirmation of your purchase (We are currently packing orders on Thursdays).
    Please note that customers outside of The Netherlands may be required to pay import duties/local sales taxes; these are not included in the price of the goods you purchase and we cannot be responsible for the payment of these fees. 

    International orders

    Customers are responsible for all duties and customs fees. Customs and import duties may be levied by your local government.All additional customs and import duties are the responsibility of the person purchasing. This can range from 20% to 40% of the order value. These rules vary by country and your local government determines duty and customs charges, so you should contact your local customs office for further information.Should local import taxes and charges remain unpaid, causing the parcel to be returned to us, we will be entitled to deduct any cost incurred in recovering the parcel from any refundable amount. Also, please note that if the parcel cannot be returned to us due to unpaid local import charges and taxes, no refund will be issued.Please note that we don’t have visibility of custom costs.

    Issues with your order
    Should your items be faulty or arrive damaged, or if you think we have made a mistake with you order (missing or wrong items) please inform us within a week of receiving your order by emailing office@kunstverein.nlPlease note that we are not able to accept returns on items that have been used: a products must always be returned to us in unused condition. If you think your package got lost, please reach out to us at office@kunstverein.nl and we will be happy to assist you. Due to the ongoing impact of COVID-19, carriers are currently experiencing delays and a reduction in service levels. Should your parcel be subject to some delays, we kindly ask you to be patient during these unprecedented times.

    Our Liability
    Nothing in these Terms shall exclude or limit Kunstverein’s liability with regard to any matter for which it would be unlawful for us to limit or exclude our liability.We do not seek to exclude liability for fraudulent misrepresentation by us or our employees. If we breach these Terms, we shall only be liable for losses which are a reasonably foreseeable consequence of such breach. Kunstverein is not responsible for indirect losses which are a side effect of the main loss or damage, for example loss of profits or loss of opportunity; or for failure to deliver the goods or to meet any of our other obligations under these Terms where such failure is due to an event that is beyond our reasonable control, which includes but is not limited to fire, flood, storm.Our maximum liability to you for any loss or damage arising in connection with your order on kunstverein.nl shall be limited to the total price of your order.

    Ownership of rights
    All intellectual property rights, such as trademarks and copyrights at kunstvein.nl remain with Kunstverein. Any use of kunstverein.nl or its contents, including copying or storing such content in whole or part, other than for your own personal, non-commercial use, is prohibited without the written permission of Kunstverein.

  2. Membership
    Kunstverein offers three kinds of memberships;  Regular Memberships at €50 yearly, Orange Memberships at €15 yearly ,and Gold Memberships at €500 and up yearly. By signing up to any membership of ours you pledge to adhere to our values as described in our code of conduct.

Payment methods
The cost of your membership will be automatically withdrawn from your bank account yearly. The payment is only possible by either paypal or direct debit (automatic withdrawal) from a SEPA-country bank account, to which you agree by filling out this sign up form and agreeing to these terms & conditions.

If you wish to pay via bank transfer, please contact us at office@kunstverein.nl to arrange this.

If your bank refuses the automatic withdrawal, we will contact you about the failed payment. Kunstverein cannot be held responsible in the event that you subscribe with someone else’s IBAN. If you fill out an IBAN without the account owner knowing about it and/or approving of it, your membership will be cancelled and Kunstverein will pass your details on to the concerning bank.

Members’ newsletter 
By becoming a Kunstverein member you will automatically be signed up to Kunstverein’s members’ newsletter, where you will receive news on members’ events, previews, and offers, as well as our regular program. If you wish to unsubscribe from our newsletter list, you can do so by clicking on the “unsubscribe” link at the bottom of each newsletter.

Membership cancellation
If you wish to cancel your membership, you can do so at any time by sending an email to: office@kunstverein.nl.

The cancellation deadline is one week prior your membership renewal date, since we will otherwise have started processing the payment for the next year. If you cancel less than one week before your membership renewal, you will still be charged and be a member for the following year.

A membership can also be cancelled by us at any moment if a member had breached you values as described in the code of conduct.

If you would like to know more please contact us on: office@kunstverein.nl